Difference between revisions of "Debugging Windows Service Startup"
Kevin Wilkie (Talk | contribs) |
Kevin Wilkie (Talk | contribs) |
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If so, select it and then click the "End Task" button. | If so, select it and then click the "End Task" button. | ||
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Open up an administrators command prompt. | Open up an administrators command prompt. | ||
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If you ran the full installer, the standalone java installer will be available in the dist folder (default:c:\GigaFlow\Flow\dist\jre-8*) | If you ran the full installer, the standalone java installer will be available in the dist folder (default:c:\GigaFlow\Flow\dist\jre-8*) | ||
Once, this has been installed, rerun the "GigaFlow.exe -debug" to see if the problem has been resolved. If it has, press ctrl-c to stop the debug mode and then re-start the service from the windows service console. | Once, this has been installed, rerun the "GigaFlow.exe -debug" to see if the problem has been resolved. If it has, press ctrl-c to stop the debug mode and then re-start the service from the windows service console. | ||
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| + | If you have a postgres error, open up the services.msc application to check that the postgres service is installed (postgresql-x64-xxx). | ||
| + | If it is, ensure that it is set to start automatically and is running. | ||
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| + | If its not installed, you can reinstall using the file in the dist folder (default:c:\GigaFlow\Flow\dist\postgresql-xxxx*) | ||
| + | The only thing you will have to set is the postgres user password, this should be "P0stgr3s_2ME" | ||
Revision as of 12:20, 25 October 2018
Open the task manager. Check if there is a "GigaFlow.exe" application/process running.
If so, select it and then click the "End Task" button.
Open up an administrators command prompt. Navigate to the folder where GigaFlow.exe is located (default:c:\GigaFlow\Flow\resources). Run
GigaFlow.exe -debug
The output of this should tell you what the problem is (i.e. java not installed, no database access or some invalid parameter in the GigaFlow.ini file)
If java hasn't been found, re-run the java installer as sometimes customers try to upgrade the JRE which actually removes it from the registry. If you ran the full installer, the standalone java installer will be available in the dist folder (default:c:\GigaFlow\Flow\dist\jre-8*) Once, this has been installed, rerun the "GigaFlow.exe -debug" to see if the problem has been resolved. If it has, press ctrl-c to stop the debug mode and then re-start the service from the windows service console.
If you have a postgres error, open up the services.msc application to check that the postgres service is installed (postgresql-x64-xxx). If it is, ensure that it is set to start automatically and is running.
If its not installed, you can reinstall using the file in the dist folder (default:c:\GigaFlow\Flow\dist\postgresql-xxxx*) The only thing you will have to set is the postgres user password, this should be "P0stgr3s_2ME"
